Business strategist. Tough love cheerleader. Joy-led mentor.
Discover how aligning with your customer unlocks stronger sales, deeper trust, and real business growth. In this post, we explore practical ways to listen, adapt, and create offers your audience truly... ...more
Customer Experience & Journey ,Strategy
May 27, 2025•4 min read
Before your next business move, stop and scan your landscape. In this blog, Diane Taylor shares how evaluating your customers, competition, and conditions (the 3Cs) can help small business owners make... ...more
Customer Experience & Journey ,Strategy
May 20, 2025•5 min read
There’s a saying: “Your biggest lessons come from your toughest challenges.” Well, if that’s true, then my time in direct sales was a masterclass in resilience, growth, and how to navigate the rollerc... ...more
Customer Experience & Journey ,Life Mindset &Strategy
January 28, 2025•6 min read
Networking doesn’t have to mean forced conversations or awkward exchanges. Instead, it’s about building bridges, finding your people, and thriving by fostering genuine relationships. ...more
Customer Experience & Journey ,Community Mindset &Strategy
January 14, 2025•6 min read
In today's fast-paced and competitive business landscape, success isn't just about offering the best products or services—it's about building genuine connections with your customers. ...more
Customer Experience & Journey
May 28, 2024•4 min read
In the ever-evolving landscape of business, one fundamental truth remains unchanged: understanding your customers' pain points is the key to unlocking unparalleled success. ...more
Customer Experience & Journey
February 20, 2024•4 min read
The Latest Episode
Welcome to The Joy Work Show - the podcast that goes beyond the surface of business right to the heart to explore the real joy and stories behind success - not just the moments of celebration, but the challenges that paved the way for them.
Each week we invite business owners to share their journey through our show and tell - they will reveal
something they love that transformed their work or their life, a book or person that shaped their path
something they think the world could do without - the joy killer.
Together we will explore how joy shows up in unexpected places.
The Joy Journal is my weekly newsletter packed with honest insights, sharp strategy, and a sprinkle of my life and Joy.
No spam. Just real life and tips that helps you move your business forward.
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